1. Introduction
ComForCare Home Care ("we", "us", or "our") operates an internal lead management and social media scheduling platform. This Privacy Policy explains how we collect, use, and protect information when you interact with our services, including our integration with LinkedIn and other social media platforms.
2. Information We Collect
We may collect and process the following types of information:
- Contact information — names, email addresses, and phone numbers of leads and contacts submitted to our platform.
- Social media data — profile information, page data, and post metrics obtained through authorized LinkedIn, Facebook, and Google Business Profile API integrations.
- Usage data — log files, access times, and browser/device information for internal system operation.
- Content you create — social media posts, images, and text content drafted or published through our platform.
3. LinkedIn Integration
Our platform integrates with the LinkedIn API to allow authorized users to schedule and publish content to LinkedIn Pages and Profiles. When you connect a LinkedIn account:
- We request only the permissions necessary to read profile information and post content on your behalf.
- Your LinkedIn access token is stored securely and used solely for publishing scheduled posts.
- We do not sell, rent, or share your LinkedIn data with any third party.
- You may revoke our access at any time through your LinkedIn account settings under Settings & Privacy → Data Privacy → Other applications.
4. How We Use Your Information
- To operate and improve our internal platform and services.
- To schedule and publish social media content on your behalf.
- To manage lead nurturing workflows and communication.
- To generate AI-assisted content using third-party AI providers (OpenAI, Google Gemini, xAI, Anthropic) — only your explicitly entered prompts are sent to these services.
5. Data Sharing
We do not sell or rent your personal information. We may share data with:
- Social media platforms (LinkedIn, Facebook, Google) — only to publish content you have authorized.
- AI providers (OpenAI, Google, xAI, Anthropic) — only the text prompts you enter for content generation.
- Legal requirements — if required by law or to protect our rights.
6. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Access tokens and API keys are stored encrypted and are accessible only to authorized personnel.
7. Data Retention
We retain personal data only as long as necessary for the purposes described in this policy, or as required by applicable law. You may request deletion of your data at any time by contacting us.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data.
- Withdraw consent for data processing at any time.
- Lodge a complaint with your local data protection authority.
9. Cookies
Our platform uses session cookies for authentication purposes only. We do not use tracking or advertising cookies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
ComForCare Home Care
support@lead-nurture-engine.com
Effective date: May 14, 2026 · Last updated: May 14, 2026