1. Acceptance of Terms
By accessing or using the Lead Nurture Engine platform ("Service", "Platform"), operated by Lead Nurture Engine ("Company", "we", "us", "our"), you ("Client", "you", "your") agree to be bound by these Terms of Service ("Terms"). If you are signing up on behalf of a business, you represent that you have the authority to bind that business to these Terms.
If you do not agree to these Terms, do not use the Service.
2. Description of Service
Lead Nurture Engine is a cloud-based, multi-tenant software platform providing tools for lead management, contact nurturing, newsletter campaigns, social media scheduling, article publishing, file storage, digital document signing, and reputation management. The specific modules available to you depend on the plan you have subscribed to.
3. Free Trial
We offer a free trial period as stated at the time of registration. During the trial:
- You have access to the modules included in your trial plan at no charge.
- No credit card is required to start the trial.
- At the end of the trial period, continued access requires a paid subscription.
- We reserve the right to modify or discontinue the trial offering at any time.
4. User Accounts
You are responsible for maintaining the confidentiality of your Agency ID, username, and password. You agree to:
- Provide accurate and complete information during registration.
- Keep your login credentials secure and not share them with unauthorized parties.
- Notify us immediately of any unauthorized use of your account.
- Accept responsibility for all activities that occur under your account.
5. Acceptable Use
You agree not to use the Service to:
- Violate any applicable local, state, federal, or international law or regulation.
- Send unsolicited bulk communications (spam) to individuals who have not opted in.
- Upload or transmit viruses, malware, or any other malicious code.
- Attempt to gain unauthorized access to any part of the Service or its infrastructure.
- Scrape, copy, or redistribute content from the Service without written permission.
- Use the Service in any manner that could damage, disable, or impair it.
6. Data Ownership and Privacy
You retain full ownership of all data you upload to or generate within the Service, including leads, contacts, and documents. We process your data solely to provide the Service and do not sell it to third parties. Please review our Privacy Policy for details on how we collect, use, and protect your information.
7. Payment and Subscription
Paid subscription terms, pricing, and billing cycles will be communicated to you separately upon upgrade from a free trial. All fees are non-refundable except where required by applicable law. We reserve the right to suspend or terminate access for non-payment.
8. Intellectual Property
The Service, including all software, design, logos, and documentation, is the exclusive property of Lead Nurture Engine and is protected by applicable intellectual property laws. These Terms do not grant you any right, title, or interest in the Service beyond the limited license to use it as described herein.
9. Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components.
10. Scheduled Maintenance and Service Availability
To protect the integrity and recoverability of your data, we perform a full system backup once per weekend (Saturday or Sunday). This maintenance window may last up to 2 hours, during which the Service will be unavailable. We will make reasonable efforts to schedule this window during off-peak hours.
In addition, the Service may experience unplanned downtime due to circumstances beyond our control, including but not limited to:
- Power outages affecting the hosting infrastructure.
- Automated operating-system reboots triggered by security patches, kernel updates, or system-level maintenance.
We do not guarantee uninterrupted availability and shall not be liable for any losses or inconvenience caused by such scheduled or unplanned downtime.
11. Limitation of Liability
To the maximum extent permitted by applicable law, Lead Nurture Engine shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or in connection with your use of the Service, even if we have been advised of the possibility of such damages.
Our total liability for any claim arising out of or relating to these Terms or the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.
12. Termination
Either party may terminate the agreement at any time. We reserve the right to suspend or terminate your access immediately if you violate these Terms. Upon termination, your right to use the Service ceases. You may request an export of your data within 30 days of termination; after that period we are not obligated to retain it.
13. Modifications to Terms
We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page with a new effective date. Continued use of the Service after changes constitute acceptance of the revised Terms.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Nueces County, Texas.
15. Contact
If you have any questions about these Terms, please contact us at:
support@lead-nurture-engine.com
Last updated: May 17, 2026